Need a Home Services / Cleaning Services / Short Term Rental Cleaning Contract in Massachusetts? AroundWire Can Help

In Massachusetts, contracts for short term rental cleaning services typically emphasize clear definitions of scope, frequency, and standards of service to meet both client expectations and regulatory requirements, especially as local jurisdictions may impose specific cleanliness standards for short-term rentals. While statewide licensure for general cleaning services is not mandated, businesses must register with the Secretary of the Commonwealth and comply with local business permitting requirements. Workers must be properly classified and paid in accordance with Massachusetts wage and hour laws. Insurance obligations are significant: general liability and workers’ compensation coverage are standard, with clients often requiring proof of insurance and, in some cases, to be named as additional insureds. Contracts frequently address confidentiality (to protect guest privacy), indemnification clauses, and procedures for handling property damage. Payment terms commonly specify net 15 to net 30 days, with clear provisions for invoicing and late fees. Massachusetts contracts often favor mediation or arbitration for dispute resolution, reflecting the state’s preference for alternative dispute mechanisms. Data privacy and security may also be addressed, particularly if cleaners handle or access guest information. Compliance with local health and safety codes, as well as adherence to any municipal short-term rental ordinances (such as Boston’s), is essential and may be contractually required. Overall, risk mitigation, clear deliverables, and adherence to local and state regulations are central to contract structure in this sector.