Need a Commercial Services / Cleaning Services Contract in Massachusetts? AroundWire Can Help

In Massachusetts, contracts for commercial cleaning services typically emphasize compliance with both state and local regulations, including the Massachusetts Fair Wage Laws and the Temporary Workers Right to Know Law. Contractors must ensure all staff are legally authorized to work in the U.S., and prevailing wage requirements may apply to public-sector contracts. Licensing is not generally required specifically for janitorial services, but businesses must register with the Secretary of the Commonwealth and obtain general business licenses and, in some municipalities, permits for cleaning operations. Contracts commonly require proof of general liability insurance (often $1 million per occurrence), workers’ compensation coverage, and sometimes bonding, particularly for public or high-security sites. Key legal provisions include strict adherence to anti-discrimination and workplace safety standards under both state law and OSHA. Payment terms are typically net 30 days but may vary; retainage or performance-based payment clauses are not uncommon, especially in larger contracts. Risk factors addressed in contracts include damage to property, confidentiality breaches, and failure to meet service standards, with indemnification clauses standard. Dispute resolution usually favors mediation or arbitration before litigation, reflecting Massachusetts’ preference for alternative dispute mechanisms. Local statutes, such as Boston’s Living Wage Ordinance, may impose additional wage or reporting obligations depending on contract location.