Need a Commercial Services / Cleaning Services Contract in Connecticut? AroundWire Can Help

In Connecticut, contracts for commercial cleaning services typically require clear definitions of scope, deliverables, and schedules, with performance standards often tied to industry benchmarks or client-specific requirements. Service providers must comply with state and local licensing regulations; while Connecticut does not require a statewide janitorial license, certain municipalities (notably Bridgeport, Hartford, and New Haven) may have business registration or permit requirements. Background checks for cleaning staff are commonly mandated, especially for contracts involving schools, healthcare, or government facilities, in accordance with Connecticut General Statutes §31-51i. Contractors must adhere to wage and hour laws, including Connecticut’s minimum wage and, where applicable, prevailing wage statutes for public projects. Insurance obligations usually include general liability (typically $1 million per occurrence), workers’ compensation, and sometimes janitorial bonds. Indemnification clauses in favor of the client are standard. Payment terms generally range from net 30 to net 60 days, with retainage or milestone payments less common in this sector. Contracts often specify procedures for dispute resolution, favoring negotiation and mediation before litigation, in line with Connecticut’s encouragement of alternative dispute resolution methods. Risk factors include liability for property damage, loss of client keys/access cards, and compliance with OSHA and environmental regulations concerning cleaning chemicals. Documentation of safety training and proper disposal methods is often required. Overall, Connecticut contracts reflect a strong emphasis on legal compliance, insurance, and clear operational standards.