Need a Home Services Contract in Massachusetts? AroundWire Can Help

In Massachusetts, home services contracts—including those for repairs, renovations, or maintenance—are subject to several specific legal and regulatory requirements. For projects involving home improvement (generally work exceeding $1,000), contractors must be registered with the Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) as Home Improvement Contractors (HIC), and subcontractors may also need appropriate trade licenses (e.g., plumbing, electrical). Contracts must be in writing for jobs over $1,000, detailing the total price, payment schedule, start and completion dates, a clear scope of work, warranty terms, and a three-day cancellation notice as required by state law. Massachusetts General Laws c. 142A governs many home improvement contracts, mandating disclosures about contractor registration and homeowner rights. Contractors are typically required to carry general liability insurance and, depending on the scope, workers’ compensation coverage. Payment terms often involve a deposit (capped at one-third of the total contract price before work begins by statute) with milestone or completion-based payments thereafter. Common risk factors include scope changes, delays, and code compliance; thus, clear change order procedures and compliance clauses are standard. Dispute resolution often favors mediation or small claims court for smaller projects. Local building permits and inspections are frequently required, and failure to comply can void contract enforceability. These requirements help ensure consumer protection and fair contracting practices throughout the state.