Need a Home Services / Remodeling Contract in Massachusetts? AroundWire Can Help

In Massachusetts, contracts for home services and remodeling are governed by both state law and local ordinances, with particular emphasis on consumer protection. Contractors working on residential projects costing over $1,000 must be registered as Home Improvement Contractors (HIC) with the Office of Consumer Affairs and Business Regulation. Contracts must be in writing for projects over $1,000 and include key details: contractor registration number, total price, payment schedule, detailed description of work, start and completion dates, and a clear statement of the homeowner’s three-day right to cancel. The contract should also reference required insurance coverage, including liability and workers’ compensation, and may require proof of such insurance as a condition of work commencement. Massachusetts regulations prohibit demanding more than one-third of the contract price as a deposit, except for special-order materials. Risk factors include strict liability for code violations and exposure to consumer protection claims under M.G.L. c. 93A for unfair or deceptive practices. Dispute resolution often defaults to state courts, but contracts may specify mediation or arbitration; clear dispute resolution clauses are considered best practice. Compliance with local permitting and inspection requirements is essential, and failure to secure proper permits can result in contract invalidation or penalties. Overall, Massachusetts home remodeling contracts are highly regulated, with a strong focus on transparency, consumer rights, and contractor accountability.