Need a Home Services / Plumbing Contract in Massachusetts? AroundWire Can Help

In Massachusetts, contracts for home services in the plumbing sector are governed by a combination of state statutes, local ordinances, and industry norms. All plumbing work must be performed by individuals or entities holding a valid Massachusetts plumbing license, as required by the Board of State Examiners of Plumbers and Gas Fitters. Contracts typically mandate proof of licensure, as well as general liability insurance and, where applicable, workers’ compensation coverage. Written contracts are standard and often required for projects exceeding $1,000, per the Massachusetts Home Improvement Contractor (HIC) law, which also mandates contractor registration with the Office of Consumer Affairs and Business Regulation. Key contract elements include a clear scope of work, itemized pricing, project timeline, and required permits. Payment terms generally include a cap on advance deposits (no more than one-third of the contract price up front), with final payment contingent upon satisfactory completion and inspection. Contracts must inform homeowners of their right to cancel within three business days. Dispute resolution typically begins with mediation or arbitration, as Massachusetts encourages alternative dispute resolution before litigation. Risk factors include strict adherence to plumbing codes, proper permitting, and liability for code violations or property damage. Failure to comply with state contract requirements can result in penalties, contract voidance, or loss of licensure.