Need a Home Services / Housekeeping And Cleaning / Window Cleaning Contract in Massachusetts? AroundWire Can Help

In Massachusetts, contracts for home services such as housekeeping and window cleaning typically emphasize clear scope of work, frequency of service, and detailed pricing structures. State law does not mandate specific licensing for general window cleaning, but contractors operating as businesses must register with the Secretary of the Commonwealth and comply with local business permitting requirements. For work involving ladders, scaffolding, or work at height, OSHA safety standards apply, and businesses must ensure employees are properly trained. General liability insurance is standard, often required by clients, with a minimum coverage of $1 million per occurrence being common; workers’ compensation insurance is mandatory for employees. Contracts usually specify payment terms—commonly net 15 or net 30—and may include late payment penalties. Risk allocation provisions, such as indemnification and waiver of subrogation, are frequently incorporated to address property damage or injury claims. Massachusetts consumer protection laws (e.g., M.G.L. c. 93A) require clear, written agreements and prohibit unfair or deceptive practices, making transparency in contract terms critical. Dispute resolution is often addressed through negotiation and mediation clauses before litigation or arbitration, reflecting a preference for cost-effective solutions. Finally, contracts may include clauses addressing cancellation policies, especially for recurring services, with statutory notice requirements for termination under certain consumer contracts.