Need a Home Services / Fence Installation And Repair Contract in Massachusetts? AroundWire Can Help

In Massachusetts, contracts for home services such as fence installation and repair are governed by both state consumer protection laws and local building regulations. Contractors must hold a valid Home Improvement Contractor (HIC) registration issued by the Massachusetts Office of Consumer Affairs and Business Regulation, and, in some municipalities, may also require a Construction Supervisor License (CSL) if structural elements are involved. Contracts are legally required for projects exceeding $1,000, and must be in writing, clearly outlining scope of work, materials, start and completion dates, total costs, payment schedules, and cancellation rights (including the mandatory three-day right to cancel for homeowners). Permitting requirements are set by local building departments, with fence height and location subject to zoning bylaws. Contractors are typically required to carry general liability insurance and, if employing workers, workers’ compensation insurance; proof is often requested by homeowners. Payment terms generally favor progress payments tied to milestones, with Massachusetts law restricting upfront deposits to no more than one-third of the contract price (excluding materials). Common risk factors include property line disputes and compliance with local setback ordinances. Dispute resolution often begins with mediation or complaint to the state’s Home Improvement Contractor Arbitration Program before litigation. Adherence to Massachusetts General Laws Chapter 142A (Home Improvement Contractor Law) is essential to ensure enforceability and avoid penalties.